staff directory

who we are

Besides moms, dads, Leaders, and volunteers, the Girl Scouts of Virginia Skyline have the minds and talents of our staff behind them. Feel free to contact us with questions. Before calling, check this directory of whom to call or refer to the list below. We’re here to help.

Girl Scouts of Virginia Skyline Council
Headquarters & Skyline Shop
3663 Peters Creek Rd, NW
Roanoke, VA 24019
540-777-5100 or 1-800-542-5905
info@gsvsc.org

GSVSC Headquarters Office Hours
Mondays-Thursdays: 7:30-5:30 pm
Fridays: 8 am – 12 noon
Closed: Saturdays & Sundays; 1st Tuesday of each month for All Staff Meetings (unless that Tuesday falls on a holiday, then the meeting will be held the following Tuesday)

Skyline Shop Hours
Wednesdays & Thursdays: 10 am – 6 pm
Fridays & Saturdays: 10 am – 4 pm
Closed: Sundays-Tuesdays; Saturdays in July & August; holidays & holiday weekends
It’s always a good idea to call ahead to verify shop hours before making a trip!
540-777-5136 or 1-800-542-5905, ext. 136
skylineshop@gsvsc.org

Basic Contacts
Basic Information: info@gsvsc.org
Membership Registrations: membership@gsvsc.org
Event Approvals: eventapprovals@gsvsc.org
Human Resources/Careers: hr@gsvsc.org
Skyline Shop: skylineshop@gsvsc.org
Trip Permissions: trippermissions@gsvsc.org

Awards Contacts
Bronze Awards: bronzeaward@gsvsc.org
Gold Awards: goldaward@gsvsc.org
Silver Awards: silveraward@gsvsc.org

Fund Development & Financial Aid Contacts
Camp Icimani Donations: icimani@gsvsc.org
Camp Sacajawea Donations: sacajawea@gsvsc.org
Donations: generalcontribution@gsvsc.org
Friends of Girl Scouting (FOGS): fogs@gsvsc.org
Share Her Actual Real Expenses (SHARE): share@gsvsc.org
Camperships: camperships@gsvsc.org

Communications & Technology Contacts
Communications: communications@gsvsc.org
Design: design@gsvsc.org
eBiz: ebiz@gsvsc.org
Information Technology: it@gsvsc.org
Membership Voice Committee: mvc@gsvsc.org
Printing/Production: printing@gsvsc.org
Webinars: webinar@gsvsc.org

Who Does What at GSVSC - list also found in Volunteer Essentials (Appendix V).

Staff Teams Listed Below
Communications Team
Community Collaborations Team
Finance Team
Fund Development Team
Governance & HR Team
Information Services & Technology Team
Membership Team
Product Sales Team
Program & Property Team
Skyline Shop Team
Volunteer Services Team

byancey@gsvsc.org

	communications team
	Jennifer Pfister Marketing & Communications Director HQ: 540-777-5113, 1-800-542-5905, ext. 113 Cell: 540-521-2136 jpfister@gsvsc.org communications@gsvsc.org “I was a girl member for 12 years in GSVSC while growing-up in Giles County, and hail from a family of 3 generations of Girl Scouts/Girl Guides. I have very much enjoyed leading Adventurers teens on hiking, mountain biking, caving, rock climbing and travel events. I worked for the council previously as the communications director for 7 years. I took some time off to raise my son, Mark, and am now back on the communications team. I have a BBA in marketing from Radford University, and a MPA in nonprofit management from VA Tech.”
	Allison Kirchner Design & Website Manager HQ: 540-777-5119, 1-800-542-5905, ext. 119 akirchner@gsvsc.org design@gsvsc.org “I was a Brownie in Bridgewater, NJ when I was a little Allison. I have rejoined the Girl Scouts years later at the GSVSC as a Print and Web Designer. I previously worked as a Graphic Designer in the real estate, advertising, non-profit and entertainment industries in Northern Virginia/Washington, DC. I graduated from James Madison University with a BFA in Graphic Design and AA in Marketing. I am currently continuing studies online in Interactive Design and Marketing at Minneapolis College of Art and Design.”
	Cyndi Young-Preston Production Manager HQ: 540-777-5130, 1-800-542-5905, ext. 130 cyoungpreston@gsvsc.org printing@gsvsc.org “Cyndi says she’s so old, her background won’t FIT in one paragraph…suffice it to say, she knows everything but remains modest! She shares her blessed life with Sunny (a former shelter dog fostered by Denise Hayes), Mosby (rescued as a starving kitten outside the Higher Ed Center in Roanoke) and Kiwi (the most beautiful horse in the world, who rescued Cyndi).”
	community collaborations team
	Melissa Hildebrand Community Outreach Manager 540-521-3209 mhildebrand@gsvsc.org “I was a Brownie Girl Scout growing up in Fulks Run, VA. My favorite Girl Scout activity was selling cookies! I rejoined as an adult member when my oldest daughter became a Daisy Girl Scout. Prior to joining the staff at GSVSC, I served as troop leader and media messenger for Northern Rockingham Service Unit. I have been a member of the Mission Delivery operating unit since my hire in October 2008. I am also a certified instructor with the American Red Cross and provide CPR, First Aid, AED, Wilderness First Aid and Babysitter training to adult and girl members of the council. Both of my daughters are Girl Scouts and I am a lifetime member. I enjoy cooking, reading, gardening, traveling, volunteering and pinning.”
	finance team
	Mike Hill Chief Financial Officer HQ: 540-777-5128, 1-800-542-5905, ext. 128 mhill@gsvsc.org “I joined Girl Scouts Virginia Skyline Council as Chief Financial Officer on January 1, 2008. This followed a 33 year career with the City of Lynchburg serving the last 23 as Director of Finance. I am a graduate of Virginia Polytechnic Institute and State University with a BS in Accounting. Additionally, I am a Certified Public Accountant. I enjoy spending my free time with my wife of 44 years, three daughters and 6 grandchildren, and playing golf. My favorite place to visit is Myrtle Beach.”
	Sandra Barbour Finance Manager HQ: 540-777-5127, 1-800-542-5905, ext. 127 sbarbour@gsvsc.org
	Lyn Neville Accounting Assistant HQ: 540-777-5122, 1-800-542-5905, ext. 122 lneville@gsvsc.org
	fund development team
	Tammy Shank Chief Development & Marketing Officer HQ: 540-777-5111, 1-800-542-5905, ext. 111 tshank@gsvsc.org camperships@gsvsc.org fogs@gsvsc.org generalcontribution@gsvsc.org icimani@gsvsc.org sacajawea@gsvsc.org share@gsvsc.org
	Hailey Hermosa Development Director HQ: 540-777-5117, 1-800-542-5905, ext. 117 hhermosa@gsvsc.org “As a child, Girl Scouting was a major influence in our home. My mother took me sight-seeing at many of the major Girl Scout locations around the world. Vacations were often planned around scouting – we were either camping, visiting Juliette Low’s home-place in Savannah, GA or off to London for a tour of Pax Lodge. “As a Brownie in the VA Skyline Council, I was given the opportunity to build confidence, character and courage through projects, cookie sales and team building. The foundation scouting provided has enabled me to accelerate both academically and professionally. I have two Bachelor of Arts degrees from Sweet Briar College; one in Biology and the other in International Affairs. I continued my studies in the field of Science, going on to earn my Master’s Degree in Community & Environmental Health from Old Dominion University. I have worked for the Virginia House of Delegates and the American Cancer Society, both in the realm of Fund Development. I am thrilled to be a part of the GSVSC team.”
	Patricia Fitzsimmons Grants Administrator HQ: 540-777-5116, 1-800-542-5905, ext. 116 pfitzsimmons@gsvsc.org
	Millie Steele Donor Relations Specialist HQ: 540-777-5126, 1-800-542-5905, ext. 126 msteele@gsvsc.org “I am a lifetime member and Thanks Badge recipient. I started my career with Girl Scouts as an adult on the staff of Erie Shores Council in Ohio. I worked in the production room, program and camp registration, and administrative assistant to the CEO, completing 23 years with the council. After my husband retired, we came to Virginia to be near our daughter. We have two grandsons who have been indoctrinated into the Girl Scout mission of giving back to their community through volunteering with their Grandma!”
	governance & HR team
	Jean Ann Hughes Chief Executive Officer HQ: 540-777-5123, 1-800-542-5905, ext. 123 jahughes@gsvsc.org “I was a Girl Scout for 8 years as a girl. I am one of 6 children and grew up in Illinois. I spent my first career as a Physical Education teacher and coach for 16 years in Illinois. My first paid job in Girl Scouting was the Camp Nurse, as I served as a volunteer EMT for the community in which I taught. I became the seasonal Resident Camp Director and moved on from there. I have worked in four councils in the last 25 years. The councils were located in Quincy, IL, Grand Rapids, MI, Jackson, MI and now in Roanoke, VA. I am a Lifetime Member of Girl Scouts of the USA and Lifetime Member of the Association for Girl Scout Executive Staff.”
	Kelly Persinger Executive Assistant HQ: 540-777-5110, 1-800-542-5905, ext. 110 kpersinger@gsvsc.org
	Ioana Balint Human Resources HQ: 540-777-5104, 1-800-542-5905, ext. 104 ibalint@gsvsc.org hr@gsvsc.org mvc@gsvsc.org
	information services & technology team
	Sara Clark Membership Registrar HQ: 540-777-5108, 1-800-542-5905, ext. 108 sclark@gsvsc.org membership@gsvsc.org
	Debra Giles Reservations Specialist HQ: 540-777-5100, 1-800-542-5905, ext. 100 dgiles@gsvsc.org “My name is Debra Ann Jackson Giles and I am the Reservation Specialist. I came to work for GSVSC in January 16, 2004. I share my life with my husband of 35+ years, Sanford (Sandy) Lynn Giles. We have one son, Michael Scott Giles, who is married to Amanda Grace Williamson. I have one dog which is a Golden Retriever whose name is Elijah and one “grand-dog” who also is a Golden Retriever whose name is Bosco. I was on the board of directors for the Roanoke Women’s Bowling Association for 14 years and 10 years of that I was the board secretary. I was inducted into the Hall of Fame for the Roanoke Valley Women’s Bowling Association in 1998. My father, Donald A Jackson, was inducted in 2003 which made us the first father-daughter inducted into the Roanoke Bowling Associations Hall of Fame. I love working for the Girl Scouts of Virginia Skyline and hope to work many more years to come.”
	K Lanier CES/eBiz Manager 540-521-4124 klanier@gsvsc.org ebiz@gsvsc.org “I was a girl member for 12 years; my mother was my leader, and my grandmother was her leader. I am a lifetime GS member. I graduated from Mary Baldwin College with a BA in psychology. I worked as field staff for 4.5 years and moved to the information services team in April of 2010. I have three children who are growing far too quickly! Much like many other brothers, my son ought to be an honorary Girl Scout. My older daughter has been very blessed with the most amazing, wonderful, fantastic, generous, kind, and loving leaders and exciting experiences as a Girl Scout. My youngest recently joined Girl Scouts and is quite thrilled about it!”
	membership team
	Terrie Richardson Membership & Volunteer Services Director 540-525-9296 trichardson@gsvsc.org “My Girl Scout adventure began when my oldest daughter was in Kindergarten. I started a Daisy troop in Orange, VA and continued to volunteer as a troop leader for 10 years for all three of my daughter’s troops, (Daisy-Cadette). I’ve been employed with GSVSC in the membership department for 14 years. Recruiting adult members and girls is my specialty! I am a native Oregonian and have been married for 26 years with 4 children (3 daughters & 1 son). My hobbies include: hiking, painting my nails, camping, crafts, gardening, baking homemade cookies and eating them! A few of my favorite things are sock monkeys, pumpkins, Martha Stewart, and, of course, Girl Scouts!”
	Jodi Brodkin Membership Manager – NE Region 540-661-0471 jbrodkin@gsvsc.org “I was first introduced to Girl Scouts when my daughter became a Daisy Girl Scout in kindergarten. Not too long after, fate would have it that I had the opportunity to be the troop leader in my daughter’s first year of Brownies, where I continued to serve as the troop leader for 11 years. As I watched the girls grow up before my eyes, I began to understand the Girl Scout Mission to build girls of “courage, confidence, and character” and the difference Girl Scouts makes in girls’ lives. During my time as a volunteer, I enjoyed the many positions that I held: service unit email coordinator, council trainer, Basic I presenter, and council delegate, to name a few. I feel like I am more grounded in my community because of Girl Scouts! In November of 2011, I accepted a staff position with GSVSC as a Field Coordinator. Now, I hold the position of Membership Manager – Northeast. I truly believe in the mission of Girl Scouts to empower girls to be the leaders of tomorrow and leaders in their own lives today! My sole purpose is to encourage others to volunteer for Girl Scouts so they can see their own daughter and girls in their community have fun, make friends, learn leadership and life skills, but mostly show them the endless possibilities Girl Scouts has to offer!”
	Bobby Yancey Membership Manager – NW Region
	Stephanie Micklem Membership Manager – SE Region 434-382-8055 smicklem@gsvsc.org “I am a mother of four wonderful children — two boys and two girls ages 7, 9, 19 and 21. My daughters were both Girl Scouts and truly enjoyed and excelled because of their experiences with Girl Scouts. I graduated from Liberty University with a bachelor degree in Psychology. I have worked for Girl Scouts since 2007, and I have found that my position with Girl Scouts has truly changed me in so many positive ways. Girl Scouts has given me the opportunity to learn great leadership skills and has truly been a blessing in my life. I love the volunteers I work with and have so much respect for the wonderful work they do as well as their valuable time they give to Girl Scouts.”
	Cassi Folks Membership Manager – SW Region 540-777-5120 540-520-6948 cfolks@gsvsc.org
	product sales team
	Arlene Wilhelm Product Sales Manager HQ: 540-777-5105, 1-800-542-5905, ext. 105 awilhelm@gsvsc.org
	Maggie Kuebler Product Sales Assistant HQ: 540-777-5112, 1-800-542-5905, ext. 112 mkuebler@gsvsc.org
	program & property team
	Sylvie Peterson Program & Property Director HQ: 540-777-5103, 1-800-542-5905, ext. 103 540-525-9680 speterson@gsvsc.org goldaward@gsvsc.org “I was a Girl Scout volunteer for 11 years before joining the GSVSC staff team. I remember taking my little 5 year old daughter to a “Fly a Kite” event and she was having so much fun that when they asked if I would like to help, I said Yes! After 8 years as a volunteer in Girl Scouts of the South Jersey Pines, and then 3 years with Girl Scouts of Virginia Skyline, I made a huge career change so that I could work for a worthwhile organization where I could make a difference. I have seen the growth in leadership, compassion and cultural/community awareness in my own daughters, and I would love to see every girl have the same opportunities! What many people don’t think about is the changes that Girl Scouting can make in adults too. I am not the same person I was when I first said yes. I am stronger, more confident and I believe in not only the organization and mission, but tomorrow’s girls. For fun, I love roller coasters, horseback riding, motorcycle riding, reading and spending time with my family. FYI – My camp name is Quiche.”
	Sierra Richardson Program Manager – Northern Region 540-798-6761 srichardson@gsvsc.org
	Position Open Program Manager – SW Region
	Jessie Dawson Program Manager – SE Region 540-525-9695 jdawson@gsvsc.org “I began my journey with GSVSC in May 2012 as a Camp Director at Camp Sacajawea. My summer camp experience was life changing. The girls imprinted on my heart! I have always loved children and all aspects of the outdoors, so this job just seemed like a good fit for me! I never did have the privilege of experiencing Girl Scouting growing up; however, my adventures as an adult have provided me with opportunities that I never imagined possible! GSVSC has allowed me to meet and build relationships with so many wonderful people — girls, staff, volunteers, and collaborators. I am so thankful to say that I am affiliated with such a worthwhile organization! My educational background consists of Nutrition and Health Promotion, and I am currently finishing my degree in Interdisciplinary Studies at Radford University. For fun I enjoy: live music, cooking, riding horseback, camping, kayaking, and spending time with friends, family, and loving on my sweet little pup JB!”
	George Headley Ranger – HQ & Icimani 540-525-0668 gheadley@gsvsc.org “I live at Icimani Adventure Center and am responsible for all maintenance/planning for Icimani and HQ.”
	Marc Johnson Ranger – Sacajawea & Sugar Hollow 540-529-9174 mjohnson@gsvsc.org “I live at Camp Sacajawea and am responsible for all maintenance/planning for Camp Sugar Hollow and Camp Sacajawea. I have degrees from North Carolina State University and began working for Girl Scouts in 1980 at the former Pines of Carolina Girl Scout Council directing and maintaining Camp Graham. Please feel free to contact me for service projects at either camp. As a volunteer for the American Camping Association, I conduct ‘Standards’ accreditation visits for camps in Virginia and West Virginia.”
	Star Tolley Program Services Specialist HQ: 540-777-5102, 1-800-542-5905, ext. 102 stolley@gsvsc.org bronzeaward@gsvsc.org eventapprovals@gsvsc.org info@gsvsc.org silveraward@gsvsc.org trippermissions@gsvsc.org
	skyline shop team
	Wanda Linthicum Skyline Shop Retail Sales Manager HQ: 540-777-5137, 1-800-542-5905, ext. 137 wlinthicum@gsvsc.org skylineshop@gsvsc.org
	Diane Grant Skyline Shop Retail Sales Assistant HQ: 540-777-5136, 1-800-542-5905, ext. 136
	volunteer services team
	Susan Peyton Adult Development Manager 540-521-8852 speyton@gsvsc.org “Somehow Girl Scouting doesn’t end at our house, even when I’m ‘not working.’ My husband, Doug, is proud to be a council trainer, and spends a lot of time driving me all over our council. We’ve tried to figure out how to register our cat, Deuce, but she is only interested in earning badges in sleeping and eating. My 3 siblings and I were all scouts: David earned the Eagle Scout; I earned the First Class; and my older sister went to the roundup in Idaho. I started Girl Scouts long before Daisies began. My first Girl Scout memories are of Mom helping with a day camp in Waynesboro, possibly for my older sister. I also have Mom’s notes from her original assistant leader training around 1960, and one of my cookies case box with handles, from the early 70’s.”
	Amanda Williamson Giles Volunteer & Membership Services Specialist HQ: 540-777-5115, 1-800-542-5905, ext. 115 agiles@gsvsc.org
	Leanne Inge Volunteer Services Manager – NW Region 540-885-5080 linge@gsvsc.org “My Girl Scout career started right here in Virginia Skyline as a Brownie. Girl Scouts was a big part of my childhood, and both my sisters and I went on to earn our Gold Awards. In college, I studied Ornamental Horticulture at Christopher Newport University so I could play in the dirt all day, but the call of cookies was too great. I became a troop leader and then a staff member with GSVSC in 2008. I live with my husband (who was a Girl Scout tag-along), our daughter (a future Girl Scout) and our cat (who likes to steal Peanut Butter Patties out of the box).”
	Emily Murdock Volunteer Services Manager – NE Region 434-970-1717 (office) 434-382-8013 (cell) emurdock@gsvsc.org “Although I never sold Thin Mints, I grew up in a family that always had a box in the freezer! My adventure with Girl Scouts started in October 2012, when I joined the GSVSC Team as the Volunteer Services Manager-NE. I have passions for growing girls and women in their personal leadership development, and GSVSC has given me a perfect place to do what I love for a mission I truly believe in. I graduated from Vanderbilt University with a BS in Organizational Development and a minor in Communication Studies. After graduation, I worked as a Leadership Consultant with an international non-profit for college women. My husband and I moved to Charlottesville, Virginia in August of 2012, and thankfully, I found this position with GSVSC shortly thereafter!”
	Dana Rice Volunteer Services Manager – Southern Region 434-260-4590 drice@gsvsc.org “I began my journey in Girl Scouts right here within the Virginia Skyline Council as a Brownie, with my Mother being my Troop Leader. This ignited something in me that has never ceased and that has lead me to where I am today, thankfully. I have a background in Health Promotion / Emergency Services and volunteer with a local rescue squad as well as teach CPR in the community. With these interests, it’s easy to see why I fit so perfectly into the Volunteer Services role and am exactly where I need to be! I currently live in Central Virginia on a beautiful farm with my husband and two little ones – and LOTS of cows!!